Update from our Managing Director 1st June 20

I am pleased to let you know in line with the government announcement that from tomorrow morning (1st June) all our showrooms will be fully open.

As with all the communications I have sent over the past couple of months, the safety of both our staff and customers is at the forefront of everything we do. So, I wanted to take this opportunity to re-iterate the measures we have taken to make you feel safe and secure when visiting any of our retailers be it for Sales or Servicing.

We are adhering to the guidance of the Government and Public Health officials and have a number of protocols and contactless processes in place. You can view the full details of our Social Distancing charter, along with information videos on our website - simply click here to find out more


We have been operating with these measures in place whilst our service departments have been open for the past month and have received fantastic feedback from you our customers, of which we are grateful for This feedback has helped us learn through what has been new territory for us all.


We will continue to implement and adapt to new working practices like virtual sales appointments, contactless transactions and COVID-secure test rides, along with other opportunities over the coming weeks. All of which we will keep you updated on so you can understand what the opportunities are to liaise and transact with us with confidence.
Your ongoing feedback and support is always welcome to help us understand a customer’s perspective of the protective measures we have taken so please do keep in touch.


I and my staff look forward to seeing you in person again soon.


Paul Hrachovec
Managing Director

Update from our Managing Director 5th May 20

We hope you are safe and well.

Since my last communication, it has become apparent that there is a real need and demand for us to increase the level of workshop capabilities across our entire group to help accommodate many of our customers’ needs not just key workers.

With this in mind, I am pleased to be able to say that from immediate effect, we will be reopening our workshops to provide a level of cover for all customers. The plan over the next few weeks will be to progressively increase capacity in-line with demand and staffing restrictions.

Please rest assured, all our facilities have been set up to allow the required social distancing measures and we will be able to complete any servicing and maintenance work without putting you or our staff at risk. For complete peace of mind, we have also created a Social Distancing Charter so you can see the measures we currently have in place, simply click on the video below to find out more.

You can view our charter by clicking here.

To make a booking please visit the contact us section of our website where you can find a full list of telephone numbers, or select the retailer of your choice to email. Our latest opening hours can also found at the bottom of this page

In a period of unprecedented times we will do everything we can to provide the quickest response to your requests but would ask that you bear with us if it takes a little longer than normal whilst we all adapt to this new way of working, and increase our staffing levels over the coming weeks.

I would also like to take this opportunity to remind you that whilst we are physically closed for sales, we are very much digitally open, simply contact us via our websites, where you can make an appointment with a member of the sales team, or browse through our latest news and offers.

We look forward to seeing you soon back at Blade Motorcycles soon.

Your sincerely

Paul Hrachovec
Managing Director


 

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