About Blade Motorcycles Cheltenham Triumph
At Cheltenham Triumph, we are more than just a motorcycle retailer, we are a team of passionate motorcycle enthusiasts dedicated to delivering exceptional service and memorable customer experiences. Representing the world-class motorcycle brand Triumph, we take pride in providing first-class Sales, Repairs, Maintenance, Parts, Accessories, and Customer Service to riders across the region. 
 
Our success is built on our people and our customers, and we are committed to creating an environment where both can thrive. 

The Role

As a Parts Advisor, you will play a key role in supporting both our retail customers and workshop team. You will be responsible for identifying, ordering, and supplying motorcycle parts and accessories accurately and efficiently while delivering excellent customer service. 

Additionally, you'll play a crucial role in supporting our e-commerce team by assisting with online shop operations.

About You

To be successful in this role, you will be customer-focused, organised, and able to manage multiple priorities effectively. Previous experience within a Parts Department, automotive environment, motorcycle dealership, or retail customer service role would be advantageous although full training will be provided for the right candidate. You will have: 

• Excellent communication and customer service skills 
• Strong organisational and administrative abilities 
• A keen eye for detail and a commitment to accuracy 
• The ability to work effectively both independently and as part of a team 
• Good IT and system skills 
• A positive, proactive attitude and willingness to learn 
• An interest in motorcycles, parts, and accessories 
• Your day-to-day responsibilities will include liaising with customers, suppliers, technicians, and manufacturers, processing parts orders, maintaining stock records, handling customer enquiries, and ensuring the Parts Department operates efficiently and professionally.  

What Blade Can Offer You

At Blade Motorcycles, we believe in rewarding our team for their hard work and dedication. Here's what you can expect: 

• 30 Days Annual Leave (including Bank Holidays) 
• Additional Birthday Holiday – celebrate your special day with an extra day off! 
• Contributory Pension Scheme 
• Free Eyecare Vouchers 
• Life Assurance (death in service benefit of 3x your annual salary) 
• Employee Assistance Programme with 24/7 Mental Health Support 
• Exclusive Access to Our Rewards Platform – cashback and discounts at top retailers, including gym memberships 
• Service Recognition Awards – celebrate your milestones with us (5, 10, 15, 20, 25 years) 
• Free Branded Uniform for specific roles 
• Cycle to Work Scheme 
• Colleague Referral Fee of £500 
• Staff Discounts on parts, servicing, and MOT tests 
• Vehicle & Motorcycle Purchase Discounts 
• Branded Clothing and Merchandise Discounts 

Join a company that truly values your skills, passion, and development. If you're looking to build a rewarding career in the motorcycle industry and become part of a successful and supportive team, we'd love to hear from you.